There should be a ‘P’ in January
Before the introduction of sat nav it was necessary to plan your journey in detail. Firstly, you would take out a map and identify exactly where your destination was. Next, you looked at the shortest distance from your starting point, then you identified the towns...
Take the money!
Are you a retailer with an online shop or do you have a physical presence? This is the busiest time of the year for retailers and yet it never ceases to amaze me how many business owners miss out on opportunities to increase sales. Let me start with those who have...
It’s the same date every year!
Have you ever received a Christmas Card on the 2nd of January, what went through your mind? Could this have been executed better? What we know is that Christmas falls on the same date every year and yet so many companies send out cards far too late. They miss an...
The Business of being in Business
Every organisation whether you are an SME business or a large corporation can be broken down into two distinct areas, the skills, knowledge and products you sell and The Business of being in Business. Large organisations have the resources of being able to bring...
Cyber-attack, not if but when
I am not a cybercrime expert and you don’t have to be either to be aware of the increasing number of individuals and organisations being targeted by criminals using sophisticated technology in ways we never predicted. This threat is far greater than most...
The Value of the Zero invoice
One of the challenges we all face in business is the request for the little extras. It is particularly difficult when you have just completed a large project and the request is for something with a perceived small value but is costing you time or money or both....
What’s your favourite topic?
We all know our favourite topic and the challenge is to manage it so we do not lose our audience, Whether in a social setting or business one we have all come across those who have no filter and think that by continually talking about themselves they are...
Coping with the 4th Industrial Revolution 1/6
It was about 3.00 in the afternoon one Tuesday recently and I was walking along a pathway that runs adjacent to a narrow slip road that leads to our local shopping centre. As I looked over towards the entrance I saw a schoolgirl in uniform probably in her mid-teens...
Email Tips and Tools for everyone
Apart from Social Media the predominant business tool for communications is email. Unfortunately we all tend to use it in different ways and what I would like to do is to suggest ways that will make it more effective, more productive and more safe. Let me...
Resilience – part 2 of the challenge
People are aware of situations, their own emotional reactions, and the behaviour of those around them. We face new challenges as those entering the workforce may well be missing many of the social and interactive skills needed to contribute in a meaningful way to...